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Privacy Policy

Effective Date: 3rd October, 2025
ABN: 93 053 492 194

KRE Race Engineering PTY LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website and services.

By using our website, you agree to the practices described in this policy.

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1. Collection of Personal Information

We may collect personal information you provide to us, including:

  • Name, email address, phone number, and postal address

  • Payment information (processed securely via third-party payment providers)

  • IP address, browser type, and device information (automatically collected when you browse our website)

  • Cookies and tracking information (see Section 6)

We only collect information necessary to:

  • Process and deliver orders

  • Provide customer support

  • Comply with legal obligations (e.g., Australia Post requirements)

  • Send marketing communications (with your consent)

  • Improve our website and services

Sensitive information (e.g., health, racial, or political data) is not collected unless required by law or with your explicit consent.

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2. How We Collect Information

  • Directly from you: When you place an order, subscribe to marketing, or contact us.

  • Automatically: Through website analytics, cookies, and other tracking technologies.

  • From third parties: Such as shipping providers (Australia Post) or payment processors.

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3. Use of Personal Information

We use your information for:

  • Fulfilling orders, processing payments, and arranging deliveries

  • Responding to inquiries or complaints

  • Sending marketing communications (if you opt-in)

  • Website analytics and improving your browsing experience

  • Legal or regulatory compliance

You can withdraw consent for marketing communications at any time by contacting us at info@kreraceengines.com.au. Withdrawal of consent does not affect the processing of information for transactional purposes.

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4. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers: Wix, Shopify, payment processors, delivery providers, and other service partners.

  • Legal authorities: When required by law or to enforce our legal rights.

  • Third parties for marketing/analytics: Only with your consent.

Cross-border disclosure: Your information may be stored or processed in servers located outside Australia (e.g., Wix or Shopify servers). We take reasonable steps to ensure these providers comply with privacy standards comparable to Australian law.

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5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

  • Secure servers and firewalls

  • Encryption of sensitive data (e.g., payment information)

  • Limiting access to authorized personnel only

Note: No method of transmission over the Internet is 100% secure.

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6. Cookies and Tracking

Our website uses session cookies to remember currency selections and improve user experience. We may also use cookies for analytics and marketing purposes.

You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without them.

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7. Access and Correction

You may request access to your personal information or request corrections by contacting info@kreraceengines.com.au. We will respond within a reasonable time frame as required by the Privacy Act 1988 (Cth).

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8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes or enforce agreements

After this period, your information is securely deleted or de-identified.

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9. Marketing Communications

Marketing emails or SMS are sent only with your express consent. You can unsubscribe at any time via the link in the message or by contacting info@kreraceengines.com.au.

All marketing communications comply with the Spam Act 2003 (Cth).

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10. Children / Minors

Our website is intended for users aged 16 years or older. We do not knowingly collect personal information from children under this age without parental consent.

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11. Complaints

If you have a complaint regarding our handling of your personal information:

  1. Contact us at info@kreraceengines.com.au. We will investigate and respond promptly.

  2. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Please check regularly to stay informed.

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13. Contact Us

If you have any questions about this Privacy Policy or your personal information:

Email: info@kreraceengines.com.au
Address: 23 Lennox Street, Redland Bay, Queensland 4165 Australia

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