​Returns Policy

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We have different return policies for Parts and Merchandise. Please review the correct section below before making a return.

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​​​If you want to do a return: Please contact us at info@kreraceengines.com.au so we can process your return

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Parts – Final Sale

All parts are final sale and cannot be returned, exchanged, or refunded under any circumstances.

If you’re unsure about which part to order, please contact our support team before purchasing. We're happy to help you confirm compatibility.

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Merchandise – Exchange Only

Merchandise such as apparel and accessories are eligible for exchange only. We do not offer refunds or store credit for returned merchandise.

To be eligible for an exchange:

• Items must be in original condition — unworn, unwashed, with tags attached.

• Exchanges must be initiated within 30 days of delivery.

• Items with stains, odors, pet hair, or signs of wear will not be accepted.

• Sale and clearance items are final sale and cannot be exchanged.

Once your return is received and approved, your exchange will be processed. If your requested item is out of stock, we’ll contact you with alternative options.

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​​Return Shipping Instructions

Please send all approved returns to:

23 Lennox Street, Redland Bay QLD 4165, Australia

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• Customers are responsible for all return shipping costs.

• Shipping fees are non-refundable.

• For returns over $75, we recommend using a trackable shipping service or insurance. We cannot guarantee receipt of returns without tracking.

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Received the Wrong Item?

If we’ve sent you the wrong item, please contact us with your order number. We’ll arrange return shipping and ensure the correct item is sent at no extra cost.